Return and Refund Policy

Last updated: June 25, 2021

Thank you for shopping at BUKUVASI.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Business (referred to as either "the Business", "We", "Us" or "Our" in this Agreement) refers to MN NIAGA RESOURCES (002281583-P).

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to BUKUVASI, accessible from https://bukuvasi.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Return & Refund

You are entitled to return, exchange or can request a refund if there are unavoidable problems with the product of your purchase.

The deadline for Return, exhange, or refund is 7 day after you receive your purchase iterm.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. Or items that we have not shipped yet, we will do the refund process as soon as possible.

For refunds, we will use the same means of payment as You used for the Order, for example, if you make a payment using an abu account, we will refund to the abu account as well, we will not make a refund payment to an account that is not from the account that made the order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days
  • The Goods are in the original packaging
  • The Goods were not used or damaged
  • You have the receipt or proof of purchase

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

MN NIAGA RESOURCES

NO.87 KAMPUNG SENTANG, UTAN AJI, 01000 KANGAR PERLIS.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Exchanges

If you need to exchange a product for the same one, contact us on whatsapp +60174569187. Please note that We only replace Goods you received defective or damaged.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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